What we can help with
- Account access
- Subscription and billing
- Missing plan or Extra Set allowance
- Chapter generation
- Cover generation
- Book exports
- Privacy requests
- Copyright or content concerns
- Security concerns
Billing and Paddle
For receipts, payment-method changes, cancellations, and refund requests, you may also use Paddle buyer support at https://paddle.net. Subscriptions may also be canceled through your Bookly billing settings.
Please keep messages safe
Do not send passwords, full card numbers, authentication tokens, or highly sensitive personal information.